The problem: yesterday's information drives today's decisions
Production quantities sit in a shift sheet, downtime reasons in a notebook and material shortages in a message thread. Someone assembles a summary after the shift has ended, then checks why the totals differ. By the time a manager sees the exception, another shift may already be working around the same problem.
Maintenance and quality coordination have similar gaps. A fault is reported but has no named owner. A recurring inspection is postponed because the responsible person is occupied. A rejected batch needs a follow-up, but the record is separate from the production report. These are coordination problems before they are technology problems, and automation needs to address the real workflow rather than add another screen.